Shipping & Returns

What payment types do you accept?
Visa, Mastercard, Apple Pay, Google Pay, Shop Pay

How much does shipping cost?
Shipping is a flat rate of $8 with FREE shipping on all orders over $150. At the present time we are only able to provide delivery to NSW, WA, VIC, SA and QLD.

When will my PlayBox arrive?
All PlayLogy orders are shipped on the next business day. PlayBoxes will usually arrive (and the fun can start!) in 2-5 business days.

How do I return or exchange my PlayBox?
We want both you and your baby to be totally happy with your PlayBox. If there’s a problem with yours, please contact us on Hello@PlayLogy.com. We accept returns in their original packaging, within 14 days of purchase. Just let us know your order number and your reason for returning your PlayBox. Any notes of damaged goods need to be sent to us within 7 days of receiving your PlayBox.
 
Where you do you deliver?
This website can only deliver to customers in Australia. If you are are wanting to ship within New Zealand please visit www.playlogy.co.nz.

 
Do you ship internationally?
If you’re not in New Zealand or Australia and you really want a PlayBox, send us an email and we’ll see what we can do.