Product FAQs

Have a look through our FAQs. And if you still need a hand, get in touch with the team.

Why is stage-based play so important?

Play is an extremely important part of a child's early development. Playing helps your baby’s brain develop and provides invaluable opportunities to grow their language and communication skills. 

“PlayLogy helps caregivers tackle the challenges of identifying the right toys for their baby’s age and stage. Using decades of developmental science research, PlayLogy selects toys and activities that are targeted for specific developmental windows across the first two years of life.”
– Dr. Annette Henderson, PhD, PlayLogy Early Learning Expert

Are the PlayBox items only meant for that specific age group?

Not at all. As your baby grows, they’ll start using the items in all sorts of different ways. Watching their little brains tick over as they explore, learn, and develop their play is all part of the fun.

What happens if a PlayBox or plaything says ‘out of stock’?

If a PlayBox or individual toy is out-of-stock, that means we’ll be busy behind the scenes re-stocking our supply. Email us at if you’d like to be given a heads up as soon as we’re back in stock.

Are PlayLogy products safe for my baby?

Absolutely. Your baby’s safety is our priority, and all materials used in our PlayBoxes and products comply with Australian toy safety standards (AS/NZ 8124 ISO). All PlayBoxes are checked at our warehouse before dispatch, to make sure that the items inside them are safe and sound. Also, as soon as you see any signs of damage from wear and tear, please stop using the item as a safety precaution.

How do I clean my PlayBox items?

Every PlayBox item comes with its own card, which includes any specific cleaning instructions. Dishwashers and sterilisers can be a little harsh on some products, so for most we recommend hand-washing or spot-cleaning and then lying flat to dry.

All PlayLogy’s PlayBoxes come with 5-6 items, designed to boost your child’s brain development. When you buy a PlayBox, you’ll also get follow-up digital packs with more information on how to make the most of playtime with your little one.

I would like to order a PlayBox, but I already have one of the items. What can I do?

We know it's best to be flexible when babies and toddlers are involved. Contact our team on to find a solution.